Company No: 04216662 (England and Wales)

Contents

• Company Information
• Accountant's Report
• Statement of Financial Position
• Notes to the Unaudited Financial Statements

DIRECTORS	Duncan Bates
	Heatherbelle Bates
	Philip Wheeler
	Diane Wheeler
REGISTERED OFFICE	1 River Court
	Pynes Hill
	Exeter
	Devon
	EX2 5JL
	United Kingdom
COMPANY NUMBER	04216662(England and Wales)
CHARTERED ACCOUNTANTS	Bishop Fleming LLP
	Stratus House
	Emperor Way
	Exeter Business Park
	Exeter
	EX1 3QS

In order to assist you to fulfil your duties under the Companies Act 2006, we have prepared for your approval the financial statements of ishelp.co.uk Limited for the financial year ended 30 June 2020 which comprises the Statement of Financial Position and the related notes 1 to 10 from the Company’s accounting records and from information and explanations you have given us.

We are subject to the ethical and other professional requirements of the Institute of Chartered Accountants in England and Wales (ICAEW) which are detailed at _http://www.icaew.com/en/members/regulations-standards-and-guidance/_.

It is your duty to ensure that ishelp.co.uk Limited has kept adequate accounting records and to prepare statutory financial statements that give a true and fair view of the assets, liabilities, financial position and profit of ishelp.co.uk Limited. You consider that ishelp.co.uk Limited is exempt from the statutory audit requirement for the financial year.

We have not been instructed to carry out an audit or a review of the financial statements of ishelp.co.uk Limited. For this reason, we have not verified the accuracy or completeness of the accounting records or information and explanations you have given to us and we do not, therefore, express any opinion on the statutory financial statements.

This report is made solely to the Board of Directors of ishelp.co.uk Limited, as a body, in accordance with the terms of our engagement letter. Our work has been undertaken solely to prepare for your approval the financial statements of ishelp.co.uk Limited and state those matters that we have agreed to state to you in this report in accordance with ICAEW Technical Release 07/16 AAF. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than ishelp.co.uk Limited and its Board of Directors as a body for our work or for this report.

Bishop Fleming LLP
Chartered Accountants

Stratus House
Emperor Way
Exeter Business Park
Exeter
EX1 3QS

24 May 2021

		2020		2019
	Note	£		£
Fixed assets
Intangible assets	3	226,408		218,268
Tangible assets	4	35,701		20,711
Investments	5	501		501
		262,610		239,480
Current assets
Debtors	6	347,286		446,903
Cash at bank and in hand		227,414		101,185
		574,700		548,088
Creditors
Amounts falling due within one year	7	( 372,993)		( 437,720)
Net current assets		201,707		110,368
Total assets less current liabilities		464,317		349,848
Provisions for liabilities		( 6,289)		( 3,165)
Net assets		458,028		346,683
Capital and reserves
Called-up share capital	8	1,000		1,000
Profit and loss account		457,028		345,683
Total shareholders' funds		458,028		346,683

For the financial year ending 30 June 2020 the Company was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies.

Directors’ responsibilities:

• The members have not required the Company to obtain an audit of its financial statements for the financial year in accordance with section 476;
• The directors acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and the preparation of financial statements; and
• These financial statements have been prepared in accordance with the provisions applicable to companies subject to the small companies regime and a copy of the Profit and Loss Account has not been delivered.

The financial statements of ishelp.co.uk Limited (registered number: 04216662) were approved and authorised for issue by the Board of Directors on 21 May 2021. They were signed on its behalf by:

Philip Wheeler Director

1. Accounting policies

The principal accounting policies are summarised below. They have all been applied consistently throughout the financial year and to the preceding financial year.

General information and basis of accounting

ishelp.co.uk Limited (the Company) is a private company, limited by shares, incorporated in the United Kingdom under the Companies Act 2006 and is registered in England and Wales. The address of the Company's registered office is 1 River Court, Pynes Hill, Exeter, Devon, EX2 5JL, United Kingdom.

The financial statements have been prepared under the historical cost convention, modified to include certain items at fair value, and in accordance with Section 1A of Financial Reporting Standard 102 (FRS 102) ‘The Financial Reporting Standard applicable in the UK and Republic of Ireland’ issued by the Financial Reporting Council.

The functional currency of ishelp.co.uk Limited is considered to be pounds sterling because that is the currency of the primary economic environment in which the Company operates.

Going concern

The Company's business activities, together with the factors likely to affect its future development, performance and position are set out in the Directors’ report.

The Company's forecasts and projections, taking account of the continued possible impact of COVID-19 in trading performance, show that the company should be able to operate within the level of its current facilities.

Therefore, the directors have a reasonable expectation that the Company has adequate resources to continue in operational existence for the foreseeable future. Thus they continue to adopt the going concern basis of accounting in preparing the annual financial statements.

Foreign currency

Transactions in foreign currencies are recorded at the rate of exchange at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies at the Statement of Financial Position date are reported at the rates of exchange prevailing at that date.

Exchange differences are recognised in the Statement of Income and Retained Earnings in the period in which they arise except for exchange differences arising on gains or losses on non-monetary items which are recognised in the Statement of Comprehensive Income.

Turnover

Turnover is stated net of VAT and trade discounts and is recognised when the significant risks and rewards are considered to have been transferred to the buyer. Turnover from the sale of goods is recognised when the goods are physically delivered to the customer. Turnover from the supply of services represents the value of services provided under contracts to the extent that there is a right to consideration and is recorded at the fair value of the consideration received or receivable. Where a contract has only been partially completed at the Statement of Financial Position date turnover represents the fair value of the service provided to date based on the stage of completion of the contract activity at the Statement of Financial Position date. Where payments are received from customers in advance of services provided, the amounts are recorded as deferred income and included as part of creditors due within one year.

Interest income

Interest income is recognised when it is probable that the economic benefits will flow to the Company and the amount of revenue can be measured reliably. Interest income is accrued on a time basis, by reference to the principal outstanding at the effective interest rate applicable, which is the rate that exactly discounts estimated future cash receipts through the expected life of the financial asset to that asset's net carrying amount on initial recognition.

Employee benefits

The Company operates a defined contribution scheme. The amount charged to the Statement of Income and Retained Earnings in respect of pension costs and other post-retirement benefits is the contributions payable in the financial year. Differences between contributions payable in the financial year and contributions actually paid are included as either accruals or prepayments in the Statement of Financial Position.

Taxation

Current tax
Current tax is provided at amounts expected to be paid (or recoverable) using the tax rates and laws that have been enacted or substantively enacted at the Statement of Financial Position date.

Deferred tax
Deferred tax arises as a result of including items of income and expenditure in taxation computations in periods different from those in which they are included in the Company's financial statements. Deferred tax is provided in full on timing differences which result in an obligation to pay more or less tax at a future date, at the average tax rates that are expected to apply when the timing differences reverse, based on current tax rates and laws.

Deferred tax assets and liabilities are not discounted.

Intangible assets

Research and development

Research expenditure is written off as incurred. Development expenditure is also written off, except where the directors are satisfied as to the technical, commercial and financial viability of individual projects. In such cases, the identifiable expenditure is capitalised as an intangible asset and amortised over the period during which the Company is expected to benefit. This period is between three and six years. Provision is made for any impairment.

Tangible fixed assets

Tangible fixed assets are stated at cost or valuation, net of depreciation and any provision for impairment. Depreciation is provided on all tangible fixed assets, other than investment property and freehold land, at rates calculated to write off the cost or valuation, less estimated residual value, of each asset on a [straight-line,reducing balance] basis over its expected useful life, as follows:

Plant and machinery - 25% reducing balance

Residual value represents the estimated amount which would currently be obtained from disposal of an asset, after deducting estimated costs of disposal, if the asset were already of the age and in the condition expected at the end of its useful life.

Leases

The Company as lessee
Rentals under operating leases are charged on a straight-line basis over the lease term, even if the payments are not made on such a basis. Benefits received and receivable as an incentive to sign an operating lease are similarly spread on a straight-line basis over the lease term.

Impairment of assets

Assets, other than those measured at fair value, are assessed for indicators of impairment at each Statement of Financial Position date. If there is objective evidence of impairment, an impairment loss is recognised in the Statement of Income and Retained Earnings as described below.

Trade and other debtors

Trade and other debtors are initially recognised at fair value and thereafter stated at amortised cost using the effective interest method less impairment losses for bad and doubtful debts except where the effect of discounting would be immaterial in such cases the receivables are stated at cost less impairment losses for bad and doubtful debts.

Cash and cash equivalents

Cash and cash equivalents include cash in hand, deposits held at call with banks and bank overdrafts. Bank overdrafts are shown within borrowings in creditors: amounts falling due within one year.

Trade and other creditors

Trade and other creditors are initially recognised at fair value and thereafter stated at amortised cost using the effective interest rate method, unless the effect of discounting would be immaterial, in which case they are stated at cost.

Financial instruments

Financial assets and financial liabilities are recognised when the Company becomes a party to the contractual provisions of the instrument.

Financial liabilities and equity instruments are classified according to the substance of the contractual arrangements entered into. An equity instrument is any contract that evidences a residual interest in the assets of the Company after deducting all of its liabilities.

Investments
Investments in non-convertible preference shares and non-puttable ordinary or preference shares (where shares are publicly traded or their fair value is reliably measurable) are measured at fair value through the Statement of Income and Retained Earnings. Where fair value cannot be measured reliably, investments are measured at cost less impairment.

Investments in subsidiaries are measured at cost less accumulated impairment.

Provisions

Provisions are recognised when the Company has a present obligation (legal or constructive) as a result of a past event, it is probable that the Company will be required to settle that obligation and a reliable estimate can be made of the amount of the obligation.

The amount recognised as a provision is the best estimate of the consideration required to settle the present obligation at the Statement of Financial Position date, taking into account the risks and uncertainties surrounding the obligation. Where a provision is measured using the cash flows estimated to settle the present obligation, its carrying amount is the present value of those cash flows (when the effect of the time value of money is material).

When some or all of the economic benefits required to settle a provision are expected to be recovered from a third party, a receivable is recognised as an asset if it is virtually certain that reimbursement will be received and the amount of the receivable can be measured reliably.

Dividends

Equity dividends are recognised when they become legally payable. Interim equity dividends are recognised when paid. Final equity dividends are recognised when approved by the shareholders at an annual general meeting.

2. Employees

	2020		2019
	Number		Number
Monthly average number of persons employed by the Company during the year, including directors	14		13

3. Intangible assets

	Computer software		Total
	£		£
Cost
At 01 July 2019	327,219		327,219
Additions	80,000		80,000
At 30 June 2020	407,219		407,219
Accumulated amortisation
At 01 July 2019	108,951		108,951
Charge for the financial year	71,860		71,860
At 30 June 2020	180,811		180,811
Net book value
At 30 June 2020	226,408		226,408
At 30 June 2019	218,268		218,268

4. Tangible assets

	Plant and machinery		Total
	£		£
Cost/Valuation
At 01 July 2019	42,540		42,540
Additions	21,053		21,053
At 30 June 2020	63,593		63,593
Accumulated depreciation
At 01 July 2019	21,829		21,829
Charge for the financial year	6,063		6,063
At 30 June 2020	27,892		27,892
Net book value
At 30 June 2020	35,701		35,701
At 30 June 2019	20,711		20,711

5. Fixed asset investments

Investments in subsidiaries

	2020
	£
Cost
At 01 July 2019	501
At 30 June 2020	501
Carrying value at 30 June 2020	501
Carrying value at 30 June 2019	501

6. Debtors

	2020		2019
	£		£
Trade debtors	28,716		107,105
Amounts owed by Group undertakings	91,261		137,140
Other debtors	227,309		202,658
	347,286		446,903

7. Creditors: amounts falling due within one year

	2020		2019
	£		£
Trade creditors	38,368		51,400
Amounts owed to directors	80,246		120,175
Other creditors	2,630		2,493
Accruals and deferred income	101,587		164,390
Corporation tax	13,351		9,444
Other taxation and social security	136,811		89,818
	372,993		437,720

8. Called-up share capital and reserves

	2020		2019
	£		£
Allotted, called-up and fully-paid
1,000 Ordinary shares of £ 1.00 each	1,000		1,000

9. Financial commitments

Commitments

Total future minimum lease payments under non-cancellable operating leases are as follows:

	2020		2019
	£		£
- within one year	25,000		25,000
- between one and five years	35,000		60,000
	60,000		85,000

Pensions

The Company operates a defined contribution pension scheme for the directors and employees. The assets of the scheme are held separately from those of the Company in an independently administered fund.

	2020		2019
	£		£
Unpaid contributions due to the fund (inc. in other creditors)	2,603		2,095

10. Related party transactions

Transactions with the entity's directors

Advances

During the year the directors maintained a current account with the company. At the year end the company owed the directors £80,426 (2019: £120,175). No interest is charged on the loan and there are no fixed repayment terms.

The company paid dividends of £140,000 (2019: £140,000) to the director.