ACCOUNTS - Final Accounts preparation


Caseware UK (AP4) 2019.0.227 2019.0.227 2020-03-312019-04-01falsenot blank112020-03-31 02998471 2019-04-01 2020-03-31 02998471 2018-04-01 2019-03-31 02998471 2020-03-31 02998471 2019-03-31 02998471 2019-04-01 02998471 2018-04-01 02998471 c:CompanySecretary1 2019-04-01 2020-03-31 02998471 c:RegisteredOffice 2019-04-01 2020-03-31 02998471 d:Buildings d:LongLeaseholdAssets 2019-04-01 2020-03-31 02998471 d:Buildings d:LongLeaseholdAssets 2020-03-31 02998471 d:Buildings d:LongLeaseholdAssets 2019-03-31 02998471 d:FurnitureFittings 2019-04-01 2020-03-31 02998471 d:FurnitureFittings 2020-03-31 02998471 d:FurnitureFittings 2019-03-31 02998471 d:ComputerEquipment 2019-04-01 2020-03-31 02998471 d:ComputerEquipment 2020-03-31 02998471 d:ComputerEquipment 2019-03-31 02998471 d:CurrentFinancialInstruments 2020-03-31 02998471 d:CurrentFinancialInstruments 2019-03-31 02998471 d:CurrentFinancialInstruments 3 2020-03-31 02998471 d:CurrentFinancialInstruments 3 2019-03-31 02998471 c:FRS102 2019-04-01 2020-03-31 02998471 c:IndependentExaminationCharity 2019-04-01 2020-03-31 02998471 c:FullAccounts 2019-04-01 2020-03-31 02998471 c:PrivateLimitedCompanyLtd 2019-04-01 2020-03-31 02998471 b:Trustee1 2019-04-01 2020-03-31 02998471 b:Trustee8 2019-04-01 2020-03-31 02998471 b:Trustee9 2019-04-01 2020-03-31 02998471 b:Trustee10 2019-04-01 2020-03-31 02998471 b:Trustee11 2019-04-01 2020-03-31 02998471 b:Trustee12 2019-04-01 2020-03-31 02998471 b:Trustee13 2019-04-01 2020-03-31 02998471 b:UnrestrictedFundsGeneral 2019-04-01 2020-03-31 02998471 b:RestrictedIncomeFunds 2019-04-01 2020-03-31 02998471 b:UnrestrictedFundsGeneral 2020-03-31 02998471 b:UnrestrictedFundsGeneral 2019-03-31 02998471 b:RestrictedIncomeFunds 2020-03-31 02998471 b:RestrictedIncomeFunds 2019-03-31 iso4217:GBP xbrli:pure
Registered number: 02998471
Charity number: 1043304














CROSSROADS COUNSELLING

(A company limited by guarantee)



UNAUDITED
TRUSTEES' REPORT AND FINANCIAL STATEMENTS

FOR THE YEAR ENDED 31 MARCH 2020

















 
CROSSROADS COUNSELLING
 
(A company limited by guarantee)
 

CONTENTS



Page
Reference and administrative details of the charity, its Trustees and advisers
1
Trustees' report
2 - 7
Independent examiner's report
8
Statement of financial activities
9
Balance sheet
10
Notes to the financial statements
11 - 25

 
CROSSROADS COUNSELLING
 
(A company limited by guarantee)
 

REFERENCE AND ADMINISTRATIVE DETAILS OF THE CHARITY, ITS TRUSTEES AND ADVISERS
FOR THE YEAR ENDED 31 MARCH 2020



Trustees
  
Darren Baker, Chair
Craig Herd, Treasurer
Meshiel Brown
Phil Slaney
Caroline Rani Trabasas, Acting Chair
Georgina Rachel Daunt (resigned 13 February 2020)
Diana Ivankovic (resigned 13 February 2020)

Company registered number

02998471

Charity registered number

1043304

Registered office

144 Roman Road
Bethnal Green
London
E2 0RY

Company secretary

Lois Collings

Accountants

Griffin Stone Moscrop & Co
Chartered Accountants
21 - 27 Lamb's Conduit Street
London
WC1N 3GS

Bankers

Santander UK plc
Bridle Road
Bootle
Merseyside
G1R 0AA

Page 1

 
CROSSROADS COUNSELLING
 
(A company limited by guarantee)
 
  
TRUSTEES' REPORT
FOR THE YEAR ENDED 31 MARCH 2020

The Trustees (who are also directors of the charity for the purposes of Companies Act) present their annual report together with the financial statements of the charity for the year ended 31 March 2020.  The Trustees confirm that the Annual report and financial statements of the charitable company comply with the current statutory requirements, the requirements of the charitable company's governing document and the provisions of the Statement of Recommended Practice (SORP) applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS102) (effective 1 January 2019).  
 

Since the charity qualifies as small under section 382 of the Companies Act 2006, the Strategic report required of medium and large companies under the Companies Act 2006 (Strategic Report and Directors' Report) Regulations 2013 is not required.
 

Structure, governance and management
 

a. Constitution
 

The Charity is a Company limited by guarantee. It was established under a Memorandum of Association which set out its objects and powers, and it is governed by its Articles of Association.
 

b. Methods of appointment or election of Trustees
 

Potential new Trustees are interviewed by representatives of the existing Trustees and selected on the basis of particular expertise and skills which will add value to the Charity. Trustees serve a probationary period of three months prior to their election to the Board. Once appointed to the board all Trustees need to be re-elected at least once every three years at an Annual General Meeting. 
 

c. Organisational structure and decision-making policies
 

Trustees are inducted to the Charity and receive copies of all the relevant organisational policies and documents. The powers and responsibilities of Trustees are specified in the Memorandum of Association and Articles of Association.
The Charity is controlled by the Trustees who are accountable to the Annual General Meeting and they meet several times each year. The day-to-day running of the Charity is carried out by one paid member of staff and a group of volunteers.
 

d. Financial risk management
 

The Trustees have assessed the major risks to which the charity is exposed, and are satisfied that systems are in place to mitigate exposure to the major risks. They keep this area under regular review.
 

e. Members' liability
 

None of the Trustees have any beneficial interest in the charitable company. All of the Trustees are members of the charitable company and guarantee to contribute £10 in the event of it winding up. 



 
 
Page 2

 
CROSSROADS COUNSELLING
 
(A company limited by guarantee)
 
Objectives and activities
 

f. Policies and objectives
 

The Charity’s principal object is to advance the Christian religion by establishing and carrying out a service of counselling based on Christian faith, beliefs and the principles of compassion, equality, love, non-judgment and respect, for the benefit of people in Tower Hamlets.
The policies adopted by the Charity in furtherance of its objects have been to continue to run the counselling service as outlined above and there has been no change in these during the year.
The Charity is concerned for those people who feel trapped by the weight of their mental and emotional struggles. We work with anyone on a low income aged 18 and above who either lives, works, studies or worships (of any faith) in Tower Hamlets. The aim of therapy is to help clients face and understand the reasons for deep-rooted mental and emotional difficulties and to change at the deepest level, altering the way they live and the choices they make, breaking free from unhelpful and abusive relationships and destructive patterns of behaviour.
 

Our on-going objectives are:
• To provide professional counselling;
• To evaluate the need and provision of a counselling service for those struggling mentally and emotionally in Tower Hamlets, identifying gaps and exploring possibilities for future service provision;
• To raise the funds for the projects identified;
• To use resources efficiently;
• To monitor the effectiveness of our services;
• To maintain high standards in service provision and organisational practice; and
• To offer volunteering opportunities.
The Trustees have paid due regard to guidance issued by the Charity Commission in deciding what activities the Charity should undertake.
The Charity's activities and achievements are monitored, evaluated and reviewed throughout the year at regular Board meetings and information from this process used to inform an annual strategic Board away day where future plans and developments are discussed and agreed.
 

g. Main activities undertaken to further the charity's purposes for the public benefit
 

In producing their assessment of the benefit to the public provided by the charity, the Trustees confirm that they have complied with the duty in Section 17 of the Charities Act 2011 to have due regard to the Charity Commission's general guidance on public benefits, Charities and Public benefit.
The main activity carried out by the Charity was counselling for adults in Tower Hamlets. Driven by the Objects of the organisation, the service has a total of 18 volunteer counsellors who between them see a total of 60 clients per week. In the year to March 2020 Crossroads scheduled just over 2,419 counselling appointments. Our service is aimed at those in our borough on low incomes and offers a public benefit through the provision of long-term counselling. Current statutory provision within the borough is primarily limited to short-term CBT or other brief psychological interventions or group therapy to the exclusion of individual therapy.

There remains a significant gap in provision in Tower Hamlets for adults struggling with deep and complex mental and emotional issues, especially for those who need long-term, individual therapy. Added to this, lowcost, affordable therapy is hard to find, making it difficult for people on low incomes to access long-term, private therapy.
 
Page 3

 
CROSSROADS COUNSELLING
 
(A company limited by guarantee)
 
Objectives and activities (continued)

As population trends increase and the borough remains at the bottom end of the deprivation indicators and, as other counselling service provision in the borough is cut, Crossroads aims to maintain its current service provision as a minimum given the ongoing need across the borough.
 

Achievements and performance
 


Financial review
 

a. Financial review
 

The financial transactions during the year and position at the end of the year are summarised in the attached accounts. Income and expenditure reflect the same level of activity across both financial years and are directly comparable. Income and expenditure are mostly consistent year on year, excepting Grants in 2020 and Donations and Gifts in 2019. An unusually large grant of £12,000 was made in 2020 towards cost of supervision and a one off £10,000 donation from a longtime supporter of Crossroads was made in February 2019. Other than these, income and expenditure are similar year on year, which is expected as there has been no significant change in activity or operations of the Charity during these periods. With just one paid member of staff the actual day-to-day running costs of the service are considered essential and the minimum expenditure required for administration of the Charity's activities. The Board consistently reviews the ongoing operational costs with reference to the expected income levels to ensure efficient use of expenditures and better use of limited resources. However, the Board are aware that this now leaves almost no costs which can be cut further so the strategic goal is to focus on increasing our income over the coming years to ensure security of the current service and to allow Crossroads to grow in the future.
Our main fundraising activity for grant applications remains in the area of securing funds to cover the cost of clinical supervision for our volunteer counsellors.  The trustees believe this is easy to understand, relates directly to the work we do at Crossroads and is readily understood by those who have little direct experience of counselling service provision.  Capacity to make grant-making applications is still dependent on volunteer help. Income from charitable and other activities was marginally higher in the current financial year than in the prior year mostly due to the higher number of counsellors and increased counselling sessions provided. Income from fees can fluctuate so the Board continues to have as a strategic aim an increase in the number of regular donations from individual donors.
The focus on cost management and aligning the cost base to current income levels has continued as in prior years. In the current financial year Crossroads has shown a small net profit of £5,064 (2018 - profit of £1,250). The board continues to focus on grant and donation activity to grow income.
The ongoing financial stability of Crossroads remains a serious concern of the Trustees. The current year financial budget again includes some challenging funding gaps with additional funding targets to be identified and worked for in order for Crossroads to break even in the current financial year.  Raising the necessary funds each year to ensure the ongoing provision of services has continued to be challenging, particularly in the current climate of ongoing cuts to statutory service provision across Tower Hamlets. The Trustees have prioritised assessing Crossroads funding model and activities with the purpose of finding a funding model that will best ensure Crossroads financial security into the future and for the continued provision of the Crossroads’ service in Tower Hamlets.  Funding and the funding model to support Crossroads has been included in an organisational review the Trustees initiated in October 2019.
 

Page 4

 
CROSSROADS COUNSELLING
 
(A company limited by guarantee)
 
Financial review (continued)

b. Reserves policy
 

It is the policy of the Charity to aim to hold unrestricted funds which have not been designated for specific use at a level of between three and six months’ unrestricted expenditure. As a faith based organisation holding reserves of unrestricted funds will always be decided at the discretion of the Board with reference to the primacy of the Charity’s service delivery in the local community.
The Trustees aim to keep adequate reserves to cover redundancy costs for all paid staff and believe this is prudent and appropriate given the reliance Crossroads has on donations and gifts for operating income each financial year.  Funds are put  away on a monthly basis to build up separate reserves apart from the money in the bank.
 

c. Going Concern
 

After making appropriate enquiries, the Trustees have a reasonable expectation that the company has adequate resources to continue in operational existence for the foreseeable future. For this reason, they continue to adopt the going concern basis in preparing the financial statements. Further details regarding the adoption of the going concern basis can be found in the accounting policies.
 

d. COVID-19
 

The COVID-19 pandemic impacted Crossroads in March 2020 along with the rest of the country. The Crossroads office and counselling rooms were closed on 23 March in line with the Government announced national lockdown. The Crossroads service was also closed on 23 March and remained closed for two weeks. Everyone involved with Crossroads worked hard to move our existing counselling service online and to a remote service provision model. Thanks to everyone’s hard work and determination the remote online service re-opened two weeks later on 6 April. All Crossroads clients were offered the chance to move to a remote online service and most clients accepted the offer. There was some impact to the service with a number of existing clients being put on hold as they either could not or preferred not to opt to move to a remote service model.
 

e. Organisation Review
 

The Board initiated an organisational review in October 2019 addressing all areas of Crossroads structure, purpose and function, including service delivery. The organisational review was considered necessary and timely, looking to ensure Crossroads is organisationally robust, relevant and responsive to a changing landscape and increased demand for the service. Four working groups were set up with a mix of trustees and counsellors to look at four agreed strategic areas with the purpose of discussing and proposing how Crossroads could or should change to better serve our founding purpose and the community we work with going into the future.  The four working groups were 1) Revisioning Crossroads, 2) Crossroads service model review, 3) Finances and fundraising, and 4) Governance and risk.  The target was to be able to conclude the organisational review with agreed outcomes and decisions around September 2020.
 

Page 5

 
CROSSROADS COUNSELLING
 
(A company limited by guarantee)
 
Financial review (continued)

f. Plans for future periods
 

1.The COVID19 pandemic response has continued to be a significant issue to manage for everyone in Crossroads since the initial response in March 2020. Managing the transition to a completely virtual service provision has been ongoing as all aspects of Crossroads usual activities have had to be moved online. All Crossroads activities have effectively been delivered or managed remotely and online since April 2020. Remote service provision is expected to be a significant part of the Crossroads service provision for some time due to the ongoing impact of COVID19.  Responding to COVID19 will continue to be an ongoing challenge for everyone at Crossroads as the situation and circumstances continue to change around us.
2. Plans to progress the organisation review remain despite the COVID19 pandemic and the requirement to manage a Crossroads response on an ongoing basis.  The organisation review is planned to progress online as we have had to do for all Crossroads activities in 2020. It is our intention to reference our Crossroads response to COVID19 to the work being done through the operational review and ensure we align strategic discussions for Crossroads with the specific actions and decisions being taken in response to COVID19 choices and decisions. Due to the disruption through the summer of 2020 the Board has agreed to review and revise our operational review in October 2020 with the intention of concluding the review early in 2021.    
3. Our main focus remains fundraising. The Board has set a stretch budget for 2019/20 that will require determined effort and activity to reach our fundraising targets and to balance the budget in the current year. We are specifically looking for funding for clinical supervision. This is a very distinct part of our work, crucial for maintaining high standards of professional good practice. We feel increasingly able to make the case for funding for this area of our work - prospective grant makers can see what we are asking for and how it makes a difference. This is the area where we are most successful when asking for grants.
4. The board is wanting to raise funds that will allow us to rise above simply covering our basic costs, primarily so that we can begin to think about bringing in some needed key skills such as a clinical lead and fundraising / admin support. This has arisen from discussions out of the OR Service Model Review and from ongoing review and risk assessments of the current Manager's role, recognising our dependence on one member of staff to maintain the delivery of our day-to-day service.
5. Community networking continues to be a priority. Through connecting with local churches and organisations as well as our wider community we hope to increase our donor base, a vital income stream for us, and to grow the Crossroads supporter base which is critical to an organisation reliant on volunteers primarily to support our ongoing service provision.
 

Spiritual Direction
 

Each member of the Board desires to put their faith in Christ at the centre of their service at Crossroads, trusting that he will lead us as a team. The Board recognises God's faithfulness to us throughout this time, seeing his hand in all that has happened to enable this work to get off the ground and to continue. We seek to be faithful in return with the resources he has given us at this time, listening to his leading and direction for the way that we will grow in this next season.
 

Independent Examination
 

An audit is not required under current charity regulations instead an independent examination has been carried out by Griffin Stone Moscrop & Co, a firm of Chartered Accountants, who were first appointed by the Charity in this capacity on 11 April 2011.
 

Key Management Personnel
 

As Directors, the trustees consider themselves as comprising the key management personnel of the charity in charge of directing and controlling the charity and running and operating the charity on a day-to-day basis. All trustees give of their time freely and no trustee remuneration was paid in the year. Details of related party transactions are disclosed in note 20 to the accounts.
 

Page 6

 
CROSSROADS COUNSELLING
 
(A company limited by guarantee)
 
Statement of Trustees' responsibilities

The Trustees (who are also the directors of the charity for the purposes of company law) are responsible for preparing the Trustees' report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).


Company law requires the Trustees to prepare financial statements for each financial year. Under company law, the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charity and of its incoming resources and application of resources, including its income and expenditure, for that period. In preparing these financial statements, the Trustees are required to:

select suitable accounting policies and then apply them consistently;
observe the methods and principles of the Charities SORP (FRS 102) 
make judgements and accounting estimates that are reasonable and prudent;
state whether applicable UK Accounting Standards (FRS 102) have been followed, subject to any material departures disclosed and explained in the financial statements;
prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in business.


The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the charity's transactions and disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.


Approved by order of the members of the board of Trustees on 5 November 2020 and signed on their behalf by:



................................................
Darren Baker
Acting Chair
Page 7

 
CROSSROADS COUNSELLING

(A company limited by guarantee)
 
 
 
INDEPENDENT EXAMINER'S REPORT
FOR THE YEAR ENDED 31 MARCH 2020

Independent examiner's report to the Trustees of Crossroads Counselling ('the charity')

 
I report to the charity Trustees on my examination of the accounts of the charity for the year ended 31 March 2020.


Responsibilities and basis of report


As the Trustees of the charity (and its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act').


Having satisfied myself that the accounts of the charity are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of the charity's accounts carried out under section 145 of the Charities Act 2011 ('the 2011 Act'). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act.


Independent examiner's statement


I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe:


1.
accounting records were not kept in respect of the charity as required by section 386 of the 2006 Act; or

2.
the accounts do not accord with those records; or

3.
the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a 'true and fair' view which is not a matter considered as part of an independent examination; or

4.
the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities [applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)].



I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.


This report is made solely to the charity's Trustees, as a body, in accordance with Part 4 of the Charities (Accounts and Reports) Regulations 2008My work has been undertaken so that I might state to the charity's Trustees those matters I am required to state to them in an Independent examiner's report and for no other purpose. To the fullest extent permitted by law, I do not accept or assume responsibility to anyone other than the charity and the charity's Trustees as a body, for my work or for this report.




Signed:      Dated: 5 November 2020

Reema Mistry ACA     

Griffin Stone Moscrop & Co
Chartered Accountants
21 - 27 Lamb's Conduit Street
London
WC1N 3GS
Page 8

 
CROSSROADS COUNSELLING
 
(A company limited by guarantee)

 
 
STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND EXPENDITURE ACCOUNT)
FOR THE YEAR ENDED 31 MARCH 2020


Unrestricted funds
2020
Restricted funds
2020
Total
funds
2020
Total
funds
2019
Note
        £
        £
        £
        £

Income from:







Donations and legacies

3

27,067

8,842

35,909

47,178
 
Charitable activities

5

29,714

18,800

48,514

34,117
 
Investments

4

59

-

59

32
 
Other income


1,110

-

1,110

1,618
 
Total income

57,950
27,642
85,592
82,945
Expenditure on:







Raising funds

6

1,922

-

1,922

1,190
 
Charitable activities

7

59,421

19,185

78,606

80,505
 
Total expenditure

61,343
19,185
80,528
81,695

Net gains on investments

  

-

-

-

-
 
Net (expenditure)/income


  

(3,393)
8,457
5,064
1,250
Transfers between funds

 16 

(1,405)

1,405

-

-
 
Net movement in funds before other recognised gains

  
(4,798)
9,862
5,064
1,250
Reconciliation of funds:

  





Total funds brought forward

  

156,677

5,000

161,677

160,427
 
Total funds carried forward

  
151,879
14,862
166,741
161,677

The Statement of financial activities includes all gains and losses recognised in the year.

The notes on pages 11 to 25 form part of these financial statements.

Page 9

 
CROSSROADS COUNSELLING
 
(A company limited by guarantee)
REGISTERED NUMBER: 02998471

 
 
BALANCE SHEET
AS AT 31 MARCH 2020


2020
2019
Note
£
£

Fixed assets
  

Tangible assets
 12 
127,542
129,585

  
127,542
129,585

Current assets
  

Debtors
 13 
3,739
5,809

Cash at bank and in hand
  
42,832
32,488

  
46,571
38,297

Creditors: amounts falling due within one year
 14 
(7,372)
(6,205)

Net current assets 
  
 
 
39,199
 
 
32,092

Total net assets 
  
166,741
161,677


Charity funds
  

Restricted funds
 16 
14,862
5,000

Unrestricted funds
 16 
151,879
156,677

Total funds
  
166,741
161,677

The charity was entitled to exemption from audit under section 477 of the Companies Act 2006.

The members have not required the company to obtain an audit for the year in question in accordance with section 476 of Companies Act 2006.

The Trustees acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and preparation of financial statements.

The financial statements have been prepared in accordance with the provisions applicable to entities subject to the small companies regime.

The financial statements were approved and authorised for issue by the Trustees on 05 November 2020 and signed on their behalf by:




................................................
Darren Baker
Acting Chair

Page 10

 
CROSSROADS COUNSELLING

(A company limited by guarantee)
 
 
 
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2020

1.


General information

The charity is a company limited by guarantee, which was incorporated in England. The members of the company are the Trustees named on page 1. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £10 per member of the charity. The registered office is displayed on the company information page.
The financial statements are prepared in sterling, which is the functional currency of the charitable company, and are rounded to the nearest £1.


2.Accounting policies

  
2.1

Basis of preparation of financial statements

The financial statements have been prepared in accordance with the Charities SORP (FRS 102) - Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

Crossroads Counselling meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy.

  
2.2

Income

All income is recognised once the charity has entitlement to the income, it is probable that the income will be received and the amount of income receivable can be measured reliably.

Income tax recoverable in relation to donations under Gift Aid or deeds of covenant is recognised at the time of the donation.

Other income is recognised in the period in which it is receivable or on completion of the service.

  
2.3

Expenditure

Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit to a third party, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is classified by activity. The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each activity. Direct costs attributable to a single activity are allocated directly to that activity. Shared costs which contribute to more than one activity and support costs which are not attributable to a single activity are apportioned between those activities on a basis consistent with the use of resources. Central staff costs are allocated on the basis of time spent, and depreciation charges allocated on the portion of the asset’s use.

Expenditure on raising funds includes all expenditure incurred by the charity to raise funds for its charitable purposes and includes costs of all fundraising activities events and non-charitable trading.

Expenditure on charitable activities is incurred on directly undertaking the activities which further the charity's objectives, as well as any associated support costs.

All expenditure is inclusive of irrecoverable VAT.

Page 11

 
CROSSROADS COUNSELLING

(A company limited by guarantee)
 
 
 
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2020

2.Accounting policies (continued)

  
2.4

Interest receivable

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity; this is normally upon notification of the interest paid or payable by the institution with whom the funds are deposited.

  
2.5

Going concern

After making appropriate enquiries, the Trustees have a reasonable expectation that the company has adequate resources to continue in operational existence for the next twelve months. For this reason they continue to adopt the going concern basis in preparing the financial statements.

  
2.6

Fund accounting

General funds are unrestricted funds which are available for use at the discretion of the Trustees in furtherance of the general objectives of the charity and which have not been designated for other purposes.

Designated funds comprise unrestricted funds that have been set aside by the Trustees for particular purposes. The aim and use of each designated fund is set out in the notes to the financial statements.

Restricted funds are funds which are to be used in accordance with specific restrictions imposed by donors or which have been raised by the charity for particular purposes. The costs of raising and administering such funds are charged against the specific fund. The aim and use of each restricted fund is set out in the notes to the financial statements.

Investment income, gains and losses are allocated to the appropriate fund.

 
2.7

Tangible fixed assets and depreciation

Tangible fixed assets costing £200 or more are capitalised and recognised when future economic benefits are probable and the cost or value of the asset can be measured reliably. 

Tangible fixed assets are initially recognised at cost. After recognition, under the cost model, tangible fixed assets are measured at cost less accumulated depreciation and any accumulated impairment losses. All costs incurred to bring a tangible fixed asset into its intended working condition should be included in the measurement of cost.

Depreciation is charged so as to allocate the cost of tangible fixed assets less their residual value over their estimated useful lives, .

Depreciation is provided on the following bases:

Long-term leasehold property
-
1% on cost
Fixtures and fittings
-
25% written down value
Computer equipment
-
33% straight line

  
2.8

Debtors

Trade and other debtors are recognised at the settlement amount after any trade discount offered.  Prepayments are valued at the amount prepaid net of any trade discounts due.

Page 12

 
CROSSROADS COUNSELLING

(A company limited by guarantee)
 
 
 
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2020

2.Accounting policies (continued)

  
2.9

Cash at bank and in hand

Cash at bank and in hand includes cash and short-term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.


2.10

Liabilities and provisions

Liabilities are recognised when there is an obligation at the Balance sheet date as a result of a past event, it is probable that a transfer of economic benefit will be required in settlement, and the amount of the settlement can be estimated reliably.

Liabilities are recognised at the amount that the charity anticipates it will pay to settle the debt or the amount it has received as advanced payments for the goods or services it must provide.

  
2.11

Financial instruments

The charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method.

  
2.12

Pensions

The company operates a defined contribution pension scheme and the pension charge represents the amounts payable by the company to the fund in respect of the year.


3.

Income from donations and legacies




Unrestricted funds
2020
Restricted funds
2020
Total
funds
2020
        £
        £
        £
 



Donations and gifts

27,067

8,842

35,909





Unrestricted funds
2019
Restricted funds
2019
Total
funds
2019
        £
        £
        £



Donations and gifts

45,678

1,500

47,178


Page 13

 
CROSSROADS COUNSELLING

(A company limited by guarantee)
 
 
 
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2020

4.

Investment income



Unrestricted funds
2020
Total
funds
2020
        £
        £



Bank interest received

59

59




Unrestricted funds
2019
Total
funds
2019
        £
        £



Bank interest received

32

32



5.

Income from charitable activities




Unrestricted funds
2020
Restricted funds
2020
Total
funds
2020
        £
        £
        £




Grant income

6,510

18,800

25,310

Counselling Fees

23,204

-

23,204

Fundraising income

-

-

-

Total 2020


29,714
18,800
48,514




Unrestricted funds
2019
Restricted funds
2019
Total
funds
2019
        £
        £
        £




Grant income

1,300

6,700

8,000

Counselling Fees

25,046

-

25,046

Fundraising income

1,071

-

1,071

Total 2019


27,417
6,700
34,117

Page 14

 
CROSSROADS COUNSELLING

(A company limited by guarantee)
 
 
 
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2020

6.

Expenditure on raising funds

Costs of raising voluntary income



Unrestricted funds
2020
Total
funds
2020
        £
        £



Publicity costs

1,152

1,152

Fundraising expenses

770

770



1,922
1,922




Unrestricted funds
2019
Restricted funds
2019
Total
funds
2019
        £
        £
        £




Publiciy costs

340

500

840

Fundraising expenses

350

-

350



690
500
1,190








7.

Analysis of expenditure on charitable activities


Summary by fund type




Unrestricted funds
2020
Restricted funds
2020
Total
funds
2020
        £
        £
        £




General counselling

59,421

18,927

78,348

Fundraising for 25 for 25 campaign

-

258

258



59,421
19,185
78,606




Page 15

 
CROSSROADS COUNSELLING

(A company limited by guarantee)
 
 
 
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2020

7.Analysis of expenditure on charitable activities (continued)

Summary by fund type (continued)

Unrestricted funds
2019
Restricted funds
2019
Total
funds
2019
        £
        £
        £




General counselling

57,972

22,533

80,505


Summary by expenditure type





Staff costs
2020
Depreciation
2020
Other costs
2020
Total
funds
2020
        £
        £
        £
        £





General counselling
expenses

39,501

2,043

36,804

78,348

Fundraising for 25 for 25 campaign

-

-

258

258



39,501
2,043
37,062
78,606





Staff costs
2019
Depreciation
2019
Other costs
2019
Total
funds
2019
        £
        £
        £
        £





General counselling
expenses

39,529

2,096

38,880

80,505



8.

Analysis of expenditure by activities




Activities undertaken directly
2020
Support costs
2020
Total
funds
2020
        £
        £
        £




General counselling

22,351

55,997

78,348

Fundraising for 25 for 25 campaign

258

-

258



22,609
55,997
78,606

Page 16

 
CROSSROADS COUNSELLING

(A company limited by guarantee)
 
 
 
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2020

8.Analysis of expenditure by activities (continued)





Activities undertaken directly
2019
Support costs
2019
Total
funds
2019
        £
        £
        £




General counselling

26,037

54,468

80,505



Analysis of support costs



Total
funds
2020
Total
funds
2019
        £
        £



Salaries and pension costs

39,501

39,529
 
Depreciation

2,043

2,096
 
Professional fees

2,257

365
 
Governance

2,531

2,417
 
Employers liability insurance

-

233
 
Hospitality and refreshments

105

130
 
Sundry expenses

36

162
 
Printing, postage and stationery

1,346

1,464
 
Telephone and internet

479

437
 
Subscriptions

240

235
 
Computer running costs

1,388

1,732
 
Accountancy costs

3,480

3,314
 
Rates

409

65
 
Light and heat

788

579
 
Repairs and maintenance

175

481
 
Cleaning

1,218

1,229
 


55,997
54,468


9.

Independent examiner's remuneration

2020
2019
£
£

Independent examination of the charity's annual accounts
3,480
3,314

Page 17

 
CROSSROADS COUNSELLING

(A company limited by guarantee)
 
 
 
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2020

10.



Staff costs


2020
2019
£
£


Wages and salaries
38,061
38,089

Contribution to defined contribution pension schemes
1,440
1,440

39,501
39,529

The average number of persons employed by the charity during the year was as follows:


2020
2019

No.
No.


Support and administration
1
1

No employee received remuneration amounting to more than £60,000 in either year.

The manager of the charity is considered to be the key management personnel.
Remuneration (including benefits) received during the year by the key management personnel of the charity was £39,501 (2019 - £39,529), including pension contribution costs.
During the year, the key management personnel was reimbursed £118 for expenses (2019 - £95).



11.


Trustees' remuneration and expenses

During the year, no Trustees received any remuneration or other benefits (2019 - £NIL).

During the year ended 31 March 2020, expenses totalling £27 were reimbursed or paid directly to 1 Trustee (2019 - £128 to 1 Trustee).


12.


Tangible fixed assets




Long-term leasehold property
Fixtures and fittings
Computer equipment
Total

£
£
£
£


Cost or valuation

At 1 April 2019
171,159
16,039
523
187,721


At 31 March 2020

171,159
16,039
523
187,721
Page 18

 
CROSSROADS COUNSELLING

(A company limited by guarantee)
 
 
 
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2020

12.Tangible fixed assets (continued)



Long-term leasehold property
Fixtures and fittings
Computer equipment
Total


£
£
£
£


Depreciation

At 1 April 2019
42,554
15,408
174
58,136

Charge for the year
1,712
157
174
2,043


At 31 March 2020

44,266
15,565
348
60,179


Net book value


At 31 March 2020
126,893
474
175
127,542


At 31 March 2019
128,605
632
349
129,586

At the time of the transfer of the lease, the outstanding lease term was 100 years. Accordingly the lease and leasehold improvements are to be depreciated on a straight-line basis over the term of the lease.


13.



Debtors


2020
2019
£
£


Due within one year

Trade debtors
155
305

Other debtors
2,536
4,487

Prepayments and accrued income
1,048
1,017

3,739
5,809

Page 19

 
CROSSROADS COUNSELLING

(A company limited by guarantee)
 
 
 
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2020

14.



Creditors: Amounts falling due within one year


2020
2019
£
£


Trade creditors
1,711
1,059

Other taxation and social security
-
330

Other creditors
225
200

Accruals and deferred income
5,436
4,616

7,372
6,205


15.



Financial instruments


2020
2019
£
£

Financial assets

Financial assets measured at fair value through income and expenditure
42,832
32,488


Financial assets measured at fair value through income and expenditure comprise of cash at bank and in hand.

Page 20

 
CROSSROADS COUNSELLING

(A company limited by guarantee)
 
 
 
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2020

16.

Statement of funds


Statement of funds - current year

Balance at 1 April 2019
£
Income
£
Expenditure
£
Transfers in/out
£
Balance at 31 March 2020
£
Unrestricted funds






Designated funds







Designated building fund

128,605

-

(1,712)

-

126,893
 
Designated building repair fund

5,000

-

-

-

5,000
 


133,605
-
(1,712)
-
131,893

General funds







General Funds 

23,072

57,951

(59,632)

(1,405)

19,986
 
Total Unrestricted funds



156,677

57,951

(61,344)

(1,405)

151,879

The designated building fund value at the balance sheet date represents the net book value of the leasehold property.
In addition the trustees have allocated £5,000 into a designated building repair fund, the intention being to put aside £5,000 of funds from the general fund as a contingency to meet the costs of any minor property repairs that may arise in the next few years.

Restricted funds







Building fund

2,651

-

-

-

2,651
 
Equipment

849

-

(30)

-

819
 
Adult counselling

-

11,900

(10,805)

1,405

2,500
 
Evening counselling

-

11,900

(8,093)

-

3,807
 
Counselling rooms refurbishment fund

1,500

-

-

-

1,500
 
25 for 25

-

3,842

(257)

-

3,585
 


5,000
27,642
(19,185)
1,405
14,862

Total of funds


161,677
85,593
(80,529)
-
166,741



Page 21

 
CROSSROADS COUNSELLING

(A company limited by guarantee)
 
 
 
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2020

16.

Statement of funds (continued)



Statement of funds - prior year

Balance at
1 April 2018
£
Income
£
Expenditure
£
Transfers in/out
£
Balance at
31 March 2019
£
Unrestricted funds






Designated funds







Designated building fund

130,317

-

(1,712)

-

128,605
 
Designated building repair fund

5,000

-

-

-

5,000
 


135,317
-
(1,712)
-
133,605

General funds







General Funds

21,570

74,745

(56,950)

(16,293)

23,072
 
Total Unrestricted funds



156,887

74,745

(58,662)

(16,293)

156,677


Restricted funds







Building fund

2,651

-

-

-

2,651
 
Equipment

889

-

(40)

-

849
 
Adult counselling

-

3,100

(14,263)

11,163

-
 
Signage Fund

-

500

(500)

-

-
 
Evening counselling

-

3,100

(8,230)

5,130

-
 
Counselling rooms refurbishment fund

-

1,500

-

-

1,500
 


3,540
8,200
(23,033)
16,293
5,000


Total of funds


160,427
82,945
(81,695)
-
161,677

A description of each fund is as follows:
Building fund - improvement and refurbishment funds used by the client in the move to Roman Road in 2001. The balance represents funds given but not spent at 31 March 2020.
Equipment - funding specifically restricted to office equipment and furniture.
Adult counsellor - grants and funds specifically restricted to the adult therapy costs including supervision.

 
Page 22

 
CROSSROADS COUNSELLING

(A company limited by guarantee)
 
 
 
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2020

Evening counselling - grants and funds restricted to adult therapy costs incurred in evening work including supervision.
Counselling rooms refurbishment fund - funding specifically restricted to the refurbishment of counselling rooms.
25 for 25 - an initiative to raise £25,000 for Crossroads 25th anniversary which will help to pay for additional staff costs.
Transfer from general to restricted funds is to cover the deficit on one restricted fund where the income had been fully utilised in the year.
 

17.

Summary of funds


Summary of funds - current year

Balance at 1 April 2019
£
 
Income
£
 
Expenditure
£
 
Transfers in/out
£
 
Balance at 31 March 2020
£
 
Designated funds

133,605

-

(1,712)

-

131,893
 
General funds

23,072

57,951

(59,632)

(1,405)

19,986
 
Restricted funds

5,000

27,642

(19,185)

1,405

14,862
 


161,677
85,593
(80,529)
-
166,741


Summary of funds - prior year

Balance at
1 April 2018
£
 
Income
£
 
Expenditure
£
 
Transfers in/out
£
 
Balance at
31 March 2019
£
 
Designated funds

135,317

-

(1,712)

-

133,605
 
General funds

21,570

74,745

(56,950)

(16,293)

23,072
 
Restricted funds

3,540

8,200

(23,033)

16,293

5,000
 


160,427
82,945
(81,695)
-
161,677

Page 23

 
CROSSROADS COUNSELLING

(A company limited by guarantee)
 
 
 
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2020

18.

Analysis of net assets between funds

Analysis of net assets between funds - current period

Unrestricted funds
2020
Restricted funds
2020
Total
funds
2020
        £
        £
        £



Tangible fixed assets

127,452

90

127,542

Current assets

31,797

14,772

46,569

Creditors due within one year

(7,370)

-

(7,370)

Total 


151,879
14,862
166,741



Analysis of net assets between funds - prior period

Unrestricted funds
2019
Restricted funds
2019
Total
funds
2019
        £
        £
        £



Tangible fixed assets

129,466

120

129,586

Current assets

31,257

7,040

38,297

Creditors due within one year

(4,046)

(2,160)

(6,206)

Total 

156,677
5,000
161,677


19.


Pension commitments

The company operates a defined contributions pension scheme. The assets of the scheme are held separately from those of the company in an independently administered fund. The pension cost charge represents contributions payable by the company to the fund and amounted to £1,440 (2019 - the same).
At the balance sheet date the company owed £225 in respect of the pension contributions payable (2019 - £200).



20.


Related party transactions

Related parties include the charity trustees, close relatives and key management personnel. Donations
received during the year by related parties amounted to £6,580 (2019 - £13,940).

Page 24

 
CROSSROADS COUNSELLING

(A company limited by guarantee)
 
 
 
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2020

21.


Post balance sheet events

Since 31 March 2020, the spread of COVID-19 has severely impacted many local economies around the globe. Measures taken to contain the spread of the virus, including quarantines, social distancing, and closures of non-essential services have triggered significant disruptions to businesses, resulting in an economic slowdown. 
The duration and impact of the COVID-19 pandemic, as well as the effectiveness of government and central bank responses, remains unclear at this time. It is not possible to reliably estimate the duration of severity of the consequences, as well as their impact on the financial position and results of the charity for future periods.  

Page 25